RiseBoro Community Partnership has distinguished itself as the premier Homebase provider in New York City. We provide services to ensure community residents can stay in their homes and avoid homelessness.


RiseBoro Community Partnership has distinguished itself as the premier Homebase provider in New York City. We provide services to ensure community residents can stay in their homes and avoid homelessness. RiseBoro now operates four sites across eight zip codes in Brooklyn that assist households facing eviction and/or housing instability and need financial assistance to remain permanently housed.

Homebase provides comprehensive outreach and assessment of households within our zip code catchment area. Enrolled residents receive individualized homelessness prevention case management and tailored service plans that address immediate crises and foster long term housing stability. In partnership with our legal program, Homebase also provides in-house legal assistance and tenants’ rights workshops. Our on-site financial coaches work with each resident to resolve issues related to personal finances. Homebase also provides aftercare services for recently relocated households from shelter, as well as access to rental subsidies, such as CityFHEPS.

What We Do

  • Emergency rental assistance
  • Level Up! Workforce Development Program
  • In-house financial coaching
  • Landlord/tenant mediation
  • Public benefits, healthcare screening and enrollment (Food Support Connections program)
  • Tenants’ rights seminars
  • In-house staff attorneys
  • Community referrals for supportive service

*If you have a child in School districts 23 & 17, inquire about our School-based Housing Instability Program (SHIP)  

* If you are ineligible for Homebase due to income, find out about the Community Roots Program

Steps from Home

Steps from Home (formerly STEHP) provides rapid re-housing assistance for families with children and individuals to obtain permanent housing and relocate from shelter. The program’s case managers and housing specialists provided targeted support, including housing navigation, case management, follow up and financial assistance. Steps from Home also offers legal and preventative services for households earning less than 30% of AMI to avoid eviction and remain permanently housed.

What We Do

  • Re-housing and placement services
  • Intensive case management services
  • Access to housing legal services
  • Financial literacy and coaching services
  • Third-party mediation
  • Public benefits advocacy
  • Community referrals for supportive services
  • Referrals to employment services

Housing Navigation Services

In collaboration with OneCity Health and New York City Health+ Hospitals, RiseBoro provides housing navigation services at Woodhull and Kings County Hospitals. Each location is staffed by a full-time Housing Navigator, who meets with patients and assists in determining eligibility for housing programs and services across the City. Navigators screen for eviction prevention services, shelter-related services, supportive housing, safe haven options, among others. Patients referred by their Primary Care Provider and/or Social Worker may meet with the Housing Navigator.

What We Do

  • In-person or phone consultations with referred NYC H+H patients who are experiencing housing instability
  • Referrals to programs based on eligibility
  • Follow-up sessions, as determined necessary by the Navigator


In 2020, RiseBoro initiated the FASTEN program- Funds and Services for Tenants Experiencing Need. This privately-funded initiative aims to help vulnerable tenants, particularly those otherwise ineligible for Homebase due to their immigration status, stay in their homes in the wake of the COVID-19 crisis by connecting them to financial assistance, including rent relief. Populations served include fully undocumented immigrant households, and single adults and adult families who would not otherwise be found eligible under Homebase guidelines.

What We Do

  • Short-term, emergency rental assistance for undocumented immigrants and/or mixed-status households
  • Screening and assisting with city, state and federal benefits and referrals
  • Case management to support housing preservation, relocation, financial literacy and landlord mediation
  • Assistance addressing barriers to employment
  • Financial coaching for all clients served by this program

Emergency Rental Assistance Program (ERAP)

RiseBoro is a provider of The New York State Emergency Rental Assistance Program (ERAP) to Brooklyn and Queens neighborhoods. We provide significant economic relief to help low and moderate-income households at risk of homelessness or housing instability by providing rental arrears, temporary rental assistance, and utility arrears assistance. If you or someone you know is interested in receiving help to stay in a home, contact us for application assistance.



  • Household gross income is at or below 80 percent of the Area Median Income (AMI)
  • On or after March 13, 2020, a member of the household received unemployment benefits or experienced a reduction in income, incurred significant costs or experienced financial hardship, directly or indirectly
  • The applicant is obligated to pay rent at their primary residence and has rental arrears (rent overdue) at their current residence for rent owed on or after March 13, 2020.
  • The household must be at risk of experiencing homelessness or housing instability, which can be demonstrated by having rental arrears owed on or after March 13, 2020.

Community Roots

RiseBoro Homebase will make homelessness prevention services available to at-risk, low-income households that are currently ineligible for Homebase. Programming is possible because of the generosity of Trinity Church Wall Street

Who is Eligible for Community Roots?

  • Those ineligible for Homebase services who are over income
  • Under 50% Area Median Income (Visit gov for the 2021 AMI to find your income level)
  • Experiencing At-Risk of Eviction
  • Brooklyn Residents with a focus on these neighborhoods: Bushwick, BedStuy, Brownsville, East New York, Crown Heights, and East Flatbush

How can Community Roots help you?:

  • We can offer financial assistance
  • We provide your household with case management
  • You have access to our Financial Coaches for individualized planning
  • Direct referral to RiseBoro’s legal services
  • We assist with accessing public benefits such as:
    • One-Shot Deal
    • Public rental subsidies
    • Emergency Rental Assistance Program

Homebase SHIP

The RiseBoro SHIP initiative (School-based Housing Instability Program) aims to engage households with potential risk early to avoid court action, instability, potential shelter. Housing instability may affect your children’s school attendance. The School-based Housing Instability Program can help you!

Please reach out to SHIP at RiseBoro if:

  • Your child lives in Zip Code 11212 and attend School Districts 23 or 17
  • Your household is experiencing housing insecurity
    • Struggling to pay the monthly rent
    • Overcrowding/financial hardship

SHIP can help your household with the following:

  • Financial assistance
  • Individualized case management
  • Additional supportive services

Lives Changed.

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Never give up

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Zenith Harper

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William D'Emilio

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Wanda Valle

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The Ortiz Family